portero.com

Portero's Promise

Our Promise to Customers

  1. We protect the consumer by offering authentic merchandise supported with a money-back guarantee. Please click on the Buyer's Protection Plan for details.

  2. We photograph and describe the actual item we are selling (no stock photos), including item condition. The item you see on our listing is the item that will be delivered to your door.

  3. We provide a Free One Year Warranty on all watches.

  4. We provide a safe shopping experience and a high level of service for all customers.

Our Promise to Luxury Brands

  1. We provide an online environment that is luxury-appropriate, including look and feel, customer service, and shopper security. We believe the customer experience on our site should reflect the prestige and distinction of the world’s best luxury brands.

Our Promise to Sellers/Suppliers

  1. We only work with sellers and suppliers who provide us with authentic luxury goods.

  2. We provide a safe buying experience and a high level of service for luxury customers.