If you can’t find an item you’re looking for on Portero.com, let us find it for you.
Portero Customer Care is available Monday through Friday 9 AM to 5 PM, U.S. Eastern Time. Any correspondence that occurs over the weekend, on holidays, or after hours will be courteously handled the following business day.
For your convenience, you may contact us in any of three easy ways:
1. 'Live chat': communicate with Customer Care through Live Chat
2. Email: customercare@portero.com
3. Phone: toll free (in the US) at 1.877.962.2398.
Our goal is to assist you in any way we can to make your online luxury auction experience safe and enjoyable.